1. Introduction
Apna CBSE ("we", "our", or "us") operates the Apna CBSE Android application and this website. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the app or website, you agree to the practices described in this policy.
2. Information We Collect
We collect the following types of information:
- Account information: name, email address, and class selection when you create an account.
- Usage data: study progress, bookmarks, test scores, and features you use within the app.
- Device information: device model, operating system version, and app version, used for diagnostics and support.
- Purchase information: if you make an in-app purchase, payment is processed by Google Play. We do not collect or store your card or banking details.
3. How We Use Your Information
We use the collected information to:
- Create and manage your account.
- Show you study material relevant to your selected class and subjects.
- Save your progress, bookmarks, and test results.
- Improve app performance, fix bugs, and develop new features.
- Respond to your support requests.
- Send important service-related notifications.
We do not sell your personal information to anyone.
4. Data Sharing & Disclosure
We only share information in these limited situations:
- With service providers (such as hosting and analytics providers) who help us operate the app and are bound to protect your data.
- When required by law, legal process, or a valid government request.
- To protect the rights, safety, or property of our users or the public.
5. Data Security
We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS) and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention & Deletion
We keep your information only as long as your account is active or as needed to provide our services. You can permanently delete your account and associated data at any time from the Delete Account page or from within the app. Once deleted, your account information, profile, saved progress, and bookmarks are permanently removed from our systems.
7. Children's Privacy
Apna CBSE is an educational app used by school students. We only collect the minimum information needed to provide the service. We do not knowingly collect unnecessary personal information from children, and we do not show behavioral advertising to children. Parents or guardians who have questions or wish to delete a child's account can contact us at apnacbseapp@gmail.com.
8. Third-Party Services
The app may use the following third-party services, each governed by its own privacy policy:
- Google Play Services (app distribution and in-app purchases)
- Analytics services (to understand app usage and improve the app)
- Cloud hosting providers (to store and deliver study content)
9. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information in your profile.
- Request deletion of your account and data.
- Withdraw consent for optional data processing.
To exercise any of these rights, contact us at apnacbseapp@gmail.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes will be communicated through the app or by email. Continued use of the app after changes means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at apnacbseapp@gmail.com or through the Contact Us page.